At USA Phone we are committed to protecting your privacy. Our commitment to your privacy is of the utmost importance and we take the protection of your personal information seriously. We want you to understand what information we collect and how we use it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (usaphone.com), use our automation services, or engage with our Sales Team. By using our services, you agree to the practices described in this policy.
- Information We Collect: We collect information you provide directly, collected automatically, and information from third parties which may include personal Information such as name, email address, phone number, company name, and other details you submit via forms, account creation, or various opt-in services we provide.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your use of our website. This information may include your IP address, browser type, operating system, and website usage data. We use this information to analyze and improve our website, to personalize your experience, and to display advertising that is more relevant to your interests.
- Log Data: We may collect log data when you use our website. This information may include your IP address, browser type, operating system, and website usage data. We use this information to analyze and improve our website and to detect and prevent fraud.
- Data Sharing: We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in providing our services and operating our website.
- Marketing Preferences: Consent for SMS, email, or other communications, including opt-in and opt-out mechanisms are in place which allow you to start/stop receiving communication from us.
- How We Use Your Information: We use your information to analyze and improve our website, respond to inquiries, provide customer service & support, fulfill requests, and market certain services and offerings we think would be of value to your business needs. We generally send promotional materials to opted-in subscribers (2-4 times a month).
- SMS: By opting-in to receive SMS messages from us (e.g., via website form or texting “JOIN”), you consent to receive SMS communication from us regarding informational requests, appointment reminders, account notifications, and any relevant information from USA Phone at the number you provided. You also understand message and data rates may apply.
- Opt-Out: Reply “STOP” to any SMS to unsubscribe. You can also opt-out of email communications via the unsubscribe link or by contacting us at [email protected].
- Data Security: We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system can be 100% secure, so we cannot guarantee the absolute security of your information.
- Your Choices and Rights: You have the right to access, modify, and delete your personal information at any time. You can request to access your information by contacting us at [email protected].
- Changes to this Privacy Policy: We may update this privacy policy from time to time to reflect changes to our practices or to comply with legal requirements. We will notify you of any material changes by posting the revised policy on our Website with an updated effective date.
- Contacting Us: If you have any questions or concerns about our privacy policy, please contact us at [email protected].
Effective Date: 8/25/25