Plans & Pricing

Every Plan Includes Our White Glove Concierge Service — Because Great Support Shouldn’t Cost Extra

Starter

$14.00

/user/month
Cost Effective for Small Companies
Perfect For Small Businesses

Our Starter Plan is the perfect fit for small businesses that want a professional communication system without the extra cost. At $14.00 user/mo plus a small usage fee this plan helps keep the cost down, but the professionalism up. You get a full featured system and of course our priority service and support.

Starter Features:
Auto Attendant
Call Detail Records
Call Forwarding
Conference Calling
IVR Features /Menus
Mobile & Desktop App
Portal Access /Management
Priority Remote Support
Ring Groups
Team Chat
Voicemail To Email w/Audio

Standard

$19.95

/user/month
Most Popular
Features To Help Grow Your Business

Our Standard Plan is by far our most popular among our customers. You get all the features found in our Starter Plan plus unlimited domestic calling. We then add power user tools to the bundle to help you grow your business. Like Conference Bridges & Video Conferencing all included at one low price.

Everything In Starter Plus:
Conference Bridge
On-Demand Call Recording
Unlimited Domestic Usage
Video Meetings
Web-Based CRM Screen Pop

Professional

$25.95

/user/month
Includes Select AI Features
Our Full Feature Set Including AI Tools

Our Professional Plan includes all our feature set then adds our most popular AI Tools. Imagine getting a call recording summarized for you on-demand. Get key discussion points of the call without wasting time having to listening to it.

Everything In Standard Plus:
AI Transcription & Summarization
Call Attendant Console
Always-On Call Recording
Business SMS *
Voicemail To Text

Call Center

An Affordable Call Center Solution

A perfect starting solution for companies that need basic call center functionality with out all the expensive bells and whistles. With our Call Center solution you’ll deliver high quality voice interactions and have the basic tools you need to handle increased call volumes with ease. We’ve even included some premium tools to help you train staff and increase customer satisfaction.

Everything In Professional Plus:
AI On-Demand Transcription & Summarization
Agent Devices
Call Back Option
Call Recording
Canned Reports
Custom Analytics Dashboard
Custom Queue Music on Hold
Emailed Reports
Voice Only Call Queues
Round Robin, Ring All, Linear Hunt, Cascade
From

$36.95

/user/month

Omni-Channel

Premium Contact Center Without Limits

Create a high-quality inbound and outbound communications experience for your customers and employees. Our feature rich Contact Center solution expands on basic call center functionality to deliver advanced capabilities—such as the ability to see full customer history with each interaction, no matter if it’s SMS, chat, email or voice—with a clean and intuitive interface.

Everything In Call Center Plus:
Agent Experience Softphone
AI Insights Reports
AI Live Call Transcription
AI Post Call Transcription & Summarization
AI Smart Wrap-up With Call Transcription
AI Summary With Action Items
AI Topic Detection & Sentiment Analysis
Channels -Voice, Webchat, SMS, Email
Channels – Facebook, Whatsapp
Custom Integrations
Customizable Reports
Post Call Surveys
Skills Based Routing
Screen Pops

SMS Texting Plans

Built To Fit Your Need

Customers increasingly prefer texting to communicate with businesses, and with USA Phone, you can text‑enable your existing business number or add a dedicated SMS line without changing your phone system or using personal devices. Business texting works alongside your VoIP setup and lets teams send and receive messages through a shared inbox on desktop or mobile apps, ensuring conversations are always handled.

Mobile App Plan *
$2.00 Per User Per Month
Texting-Like Interface Via Mobile App
Ideal For A Personalized Touch With Clients
Includes Sharing SMS Numbers
All Staff Can See Messages
Cloud Message Plan *
$99 per month Includes 5 users
Number-Sharing / Multi-Device Sync
Supports MMS / Address Book
Keyword Auto-Replies / Canned Responses
Reporting / Blasts / Reminders / Drip Campaigns
Webhooks API Access

LTE Cellular Internet Backup Service

Perfect For Phones, POS Systems, Networks

Ensure uninterrupted operations with cellular internet backup designed to keep your business online when primary connections fail. By automatically switching to a secure cellular network during outages, your team stays productive, customers stay connected, and critical systems continue running without disruption. Whether caused by service provider issues, weather events, or construction accidents, downtime can be costly—cellular backup provides a reliable, cost-effective safety net that protects revenue, safeguards data, and delivers the business continuity today’s always-on organizations demand.

LTE Unlimited Internet Backup Starter
$25.00 Per Month (VOICE ONLY)
Automatic Failover For Your Phone System
Managed Voice SD-WAN & LTE Internet Backup
$69.95 Per Month
Includes 1GB LTE Data Per Month
500GB SD-WAN Usage Per Year
Additional Monthly Usage Billed At $25 Per GB
Managed Voice SD-WAN & LTE Unlimited Internet Backup
$79.95 Per Month
Includes Peplink Router
500GB SD-WAN Usage Per Year

 * Additional regulatory and usage fees apply